West Corp. to Add 150 Jobs at Niles Call Center
NILES, Ohio -- West Corp. plans to hire 150 workers at its call center here as the company continues to expand into the health-care market. A job fair will be held July 2-3 from 9 a.m. to 6 p.m. at its offices, 5185 Youngstown Warren Road.
West, based in Omaha, said the positions focus on providing inbound customer service related to billing, payments, order fulfillment, and general customer inquiries for a mail-order prescription drug provider. Applicants are required to have intermediate level computer, typing and grammar skills. A high-school diploma or GED and six months of continuous customer service experience are also required for this position.
The positions pay $10.50 per hour to start. They are full-time with schedule hours available Monday through Sunday between 8 am and midnight.
“As we celebrate our 10th anniversary in the Mahoning Valley, we are proud to be able to bring 150 new professional careers to the community,” said Pat Cascarelli, director of human resources at West, in a prepared statement.
Applicants are encouraged to apply in advance of the job fair. For immediate consideration, applicants can email resumes to: [email protected]. Applicants may apply online at www.westemployment.com or in person during normal business hours.
West serves clients in a variety of industries including telecommunications, retail, financial services, public safety, technology and healthcare. It operates call centers and sales offices in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
SOURCE: West Corp.
Published by The Business Journal, Youngstown, Ohio.
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