Welcome to the Business Journal Archives
Search for articles below, or continue to the all new BusinessJournalDaily.com now.
Search
Via680, MDsConnect Partner for Patient Support
YOUNGSTOWN, Ohio -- Via680, a communication software firm and portfolio company of the Youngstown Business Incubator, and MDsConnect.net, an online community and information resource for physicians, are launching a partnership intended to enhance communication between physicians and their patients and to increase patient compliance.
Using via680’s Ving interactive video email technology, MDsConnect.net now offers a new tool for its members called MD Patient Support. This communication tool enables doctors to send educational materials such as videos, documents, and questionnaires in customized email messages to patients prior to their office visits.
Adopting this interactive communication solution offers physicians numerous benefits, including more efficient visits, better patient compliance, fewer follow-up calls, and accurate paperless documentation of information sent to patients, the companies say. MD Patient Support also allows the office to assess the patients’ levels of understanding of accessed materials while maintaining doctor/patient confidentiality via Ving’s privacy feature, which complies with the privacy provisions of the Health Insurance Portability and Accountability Act of 1996.
“We anticipate that this new feature will increase patient compliance and understanding,” said Dr. Helen Torok of Trillium Creek Dermatology in Medina. “Our partnership with via680 gives our practice advanced, yet easily accessible information technology. It’s a ‘win-win’ for patients and physicians.”
Helping patients become more educated and better prepared before and after their appointments is one of the primary goals of MD Patient Support, the companies said. For example, if patients forget the information provided during their appointment, they can access the video or document they received and refresh their memories on the doctor's instructions.
“MDsConnect.net is an excellent fit when it comes to a partner for via680,” says Tony DeAscentis, CEO of via680. “Our technology, Ving, supports and enhances how physicians are currently communicating with their patients and helps to eliminate confusion and misunderstandings while keeping everything confidential.”
Published by The Business Journal, Youngstown, Ohio.
CLICK HERE to subscribe to our twice-monthly print edition.