Simon to Install 'Digital Concierge' in 31 Malls
INDIANAPOLIS -- Simon Property Group is working with Elevate Digital, a developer of interactive digital technology, to install "digital concierges" in 31 of Simon's U.S. retail properties.
Among those properties is the Southern Park Mall in Boardman, Ohio.
The interactive technology displays will provide customers with a way to navigate the mall they are visiting, find deals, events, promotions and also take relevant information with them on a smartphone or tablet.
Shoppers can engage with the digital concierge app to sign up for news and updates, take and share photos, interact with advertising, download mobile apps and RSVP for events.
The Elevate Digital concierge is live at the Arundel Mills in Hanover, Md., and Simon is planning to implement this technology in 30 other markets by the end of 2014. Malls where the technology will be installed were not specified in Simon’s press announcment.
Published by The Business Journal, Youngstown, Ohio.
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