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KeyBank Expands Mobile Capabilities
CLEVELAND -- KeyBank is making banking more convenient for commercial and consumer clients to manage money while on the move with an expanded suite of mobile banking services. The move comes as a result of increased use of mobile banking among both groups.
"We're seeing double-digit growth in our clients' use of consumer mobile banking, and we know our commercial clients have increasing interest in mobile," said Matthew D. Lehman, head of KeyBank's community bank online and mobile banking. KeyBank's mobile banking use increased by 45% between 2011 and 2012, he noted.
Jordan M. Olack, senior vice president, product management of KeyBank Enterprise Commercial Payments, said research shows that business owners of all sizes and needs increasingly see electronic payments as a way to boost cash flow, increase payment security and lower cost. "More business owners, particularly owners of small businesses, use mobile devices to manage their business matters," Olack said. "These business owners want banking service that matches how they do business."
Commercial mobile banking services such as Key Total Treasury Mobile give clients the ability to access account information and make important decisions while on the go through a secure browser connection, Olack said. The service is available to all Key Total Treasury customers. Special features include the ability to approve ACH and wire payments, act on positive pay items, and access intraday and previous day reports. KeyBank Merchant Services Mobile enables card payment acceptance anytime for business owners who want to offer their customers cash or check alternatives, using a smart phone or tablet.
For consumers, there is Mobile Deposit, which enables clients to make deposits as late as 11 p.m. EST, one of the latest cut-off times in the industry. Clients in a Key Advantage, Key Privilege or Key Privilege Select account can take advantage of Mobile Deposit for no charge, while clients in other accounts will be assessed a fee.
One of the nation's largest bank-based financial services companies, Key has assets of approximately $89.2 billion as of March 31.
Published by The Business Journal, Youngstown, Ohio.
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